What is an industry matter?
An industry matter is one that affects members more broadly. Our membership fee covers these. Industry enterprise agreements are an example of an industry matter. If a member wanted VHIA to negotiate their own individual agreement, this would occur on a fee for service basis.
When is a dispute a fee for service matter?
Where a dispute turns on circumstances relevant to the individual member, it is not an industry matter. Representation is available on a fee for service basis. Where a dispute concerns a challenge to the accepted meaning of an enterprise agreement, it may be an industry matter and a fee will not apply. In these cases, the dispute might arise with an individual member but could easily have arisen with any member.
What’s the difference between a query and a fee for service matter?
Where an individual query needs more than 30 minutes work, it may be more appropriately characterised as individual consulting work.
How is fee for service work approved?
Before you incur any cost for consulting work, we will provide you with a written cost statement. This advises you who will undertake the work and the anticipated costs / disbursements. Before we proceed, it’s important you review the cost statement, sign and return it to us. If the scope of work changes and the estimate in the cost statement is likely to be exceeded, we’ll discuss this with you and may issue a further cost statement.