VHIA Service Overview
As a VHIA member or subscriber, your annual fee assures you of professional representation in all industrial matters that are relevant to your organisation. Listed below are just some the services available.
To request info on any of the services listed below - please use our online query
Aged Care Services
VHIA services Aged Care organisations from both the Public and Private Sector, and is conversant with the issues relevant to the industry.
Bulletins
Emailed to your organisation, keeping you in touch with current industrial issues, decisions of the AIRC and other relevant matters.
Salary Circulars
To ensure that you receive information on any changes to Awards and Enterprise Agreements as they occur.
Employment Contracts
Click here for info about Employment Contracts & why VHIA will not issue Generic contracts
HR, IR & Legal Consulting
Preferential rates for advice particular to your organization, written advice and on site attendance. Our team of experienced & professional consultants can provide many services, including:
Award Compliance
Bullying & Harassment
Due Diligence
EBA negotiations
Employment Contracts
Equal Opportunity
Governance
Health Records Act & Privacy
Industrial disputes
Legislative Compliance
OH&S
Payroll Audits
Performance Assessments
Policy Development
Recruitment
Redundancy & Termination
Remuneration Reviews
Risk Management
Salary Packaging
Strategic & Business Planning
Unfair Dismissals
Workcover
Workplace Review & Investigations
Managing Workcover Claims
What To Do When You Receive a WorkCover Claim Click here for more information
Newsletters
Which include topics of interest to the Health Sector, training information and other communications that are important to you
Occupation Health & Safety Consulting
Click here for more information
Training, Breakfast Seminars & Lunchtime Debates
Are held throughout the year. Our courses focus on HR & Management, and personal skills as well as our highly popular "Know Your Awards" courses. Various Publications are released from time to time, all available at our Member Preferred Rates. Click here to view our calendar
Telephone Awards Enquiry Service
Access for all your Award or general payroll queries during normal business hours. (Fees may apply where advice is requested in writing).
VHIA Awards On Line Service
Preferred member rates to subscribe to this service which enables you to search Award or Certified Agreements and list AIRC decisions and Agreements. Victorian, NSW and WA Public and Private Awards are available via this user friendly web-based service.
VHIA Management Services
Provides a number of highly successful products to help improve your bottom line and minimize risks to your organization. This business development unit has a proven track record in the Health Industry, and some of the initiatives are listed below.
Project 2000 Plus
is a dynamic 8 week, 4 step process which is aimed at providing a more efficient and cost effective health service. It examines every department, group, process and system and it involves every staff member. Its primary focus is on finding better ways of doing business.
Project Business Plus
As a result of successful results achieved with larger agencies using the Project 2000+ product we have designed a new process specifically aimed at achieving organisational improvement in smaller health service facilities. We have sought to retain the essential elements and features of Project 2000+ but provide those benefits through a process more suited to organisations of a smaller dimension and scale.
Millard/VHIA Cleaning Audits
Until recently, the Victorian public hospital system lacked uniformity in standards, guidelines and auditing processes in relation to the monitoring of cleanliness levels. In response the Department of Human Services has developed Draft Cleaning Standards to be used as a basis for measuring and monitoring the cleaning services maintained in Victorian public hospitals. Hospitals are now required to meet these standards and thus require effective management systems to achieve this.
The Millard/VHIA system is a management tool designed for this purpose and is now being trialed and promoted to both public and private health services by VHIA. The key aspects of the Millard/VHIA system are that it is both systematic and comprehensive and seeks to integrate cleaning work practices with other quality control procedures within a health service.
Food Services
"Sustaining Efficiencies in Health Service Operations"
In recent years catering operations within health services have seen the development of a range of service models; in-house, out-sourced, a mixture of both, and franchising.
Ongoing changes to food service operations within the health sector are likely. Therefore it is essential that a sound base be established upon which agreed standards can be maintained and future planning built on.
Infection Control
Infection prevention and control in today's health care facility is crucial. The complexity of health care today can potentially result in many adverse events, infection being one of the most significant for the client and the health care agency.
VHIA has practicing Infection Control specialists that can evaluate and improve your infection control program. We will provide a total or targeted review of your existing infection control program and extend the Infection Control knowledge base of you staff.
Risk Assessment
In the Board's corporate governance role and activity, does it have a considered understanding of your organisation's risks? When making strategic or daily decisions, are managers similarly focussed?
Without having an understanding of the major risks, and their size, how likely is it that some significant ones don't have appropriate strategies applied. It's not hard to imagine why at times, Boards and Executives find themselves pondering some very unpalatable surprises.
Telecommunications
Telecommunications costs are typically the third largest annual expenditure in a medium to large scale organisation. In a health service, the communications infrastructure is a vital business system These communications facilities are becoming increasingly complex and need to be well managed and controlled. With constant changes to technology and pricing structures, experience has shown that there is a potential for achieving significant cost reduction ranging from 10% to over 20% p.a.
Managing Violence
VHIA has for some time been acutely aware of the increasing challenges that managers face in the health industry in meeting their responsibilities to employees and the duty of care owed to patients and visitors.
In response to this need, VHIA has joined forces with Barwon Health to market and deliver the Management of Violence and Aggression International Training (MOVAIT) program to the health industry.
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