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Exceptional Customer Service

Event Date:Wednesday, February 17, 2010Start Time:09:30 AM
End Date:Wednesday, February 17, 2010Ending Time:01:30 PM
Category:Melbourne Training   Melbourne Training
Description:How staff deal with customers has a significant impact on their perceptions of an organisation or department and also affects staff morale. This course provides strategies for effective communication, gathering information to respond to a customer request, handling difficult situations and dealing with customer complaints.

Click here for more information and to Book Now
Posted by Anonymous on 08/12/09 and approved by admin
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